Support
SupportBrowse articlesCommunity DiscussionsSign in
Support

Self-service technical support, hardware setup guides and Totum user guides from the Inovus Medical team.

Support

  • Support Center
  • Browse articles

Policies

  • Warranty Information
  • Returns & Refunds
  • Delivery Information
  • Customs Information

Legal

  • Privacy Policy
  • Terms of Use
  • Cookies

© 2026 Inovus Medical Ltd. All rights reserved.

Support Center

Hardware
  • How do I clean my simulator?
  • I am using QuickTime player for Mac to run my camera and the image is inverted (flipped round), how do I fix this?
  • I've purchased a Pyxus HD or Pyxus HD Move simulator and cannot get the camera to work (Mac and Windows users)
  • I've purchased a Pyxus HD or Pyxus HD Move simulator but can't access or log on to LapSkills, what should I do?
Product Videos
Software
  • I have an issue with the Totum software
Accounts
Downloads
Assessments
Groups
Connections
Permissions
Administration
Policies
  • Customs Information
  • Delivery Information
  • My order has arrived damaged or with a missing item
  • Returns & Refunds
  • Warranty Information
Support CenterSoftware
FAQ

I have an issue with the Totum software

Where to find help for Totum software issues.

Overview
Easy•Less than 2 mins
#faq#totum#softwareUpdated 24/09/2026

Browse our Totum software guides to search for the answer to your specific issue — covering accounts, groups, connections, assessments, downloads, and more.

If you can't find what you need there, get in touch with our support team and we'll help you directly.

Did this solve your problem?