Investigating

Calibration confidence stuck at 82%

By Unknown· Created 13/07/2026· Updated 13/07/2026· 2 replies· 3 following
I have followed the guide twice but confidence never goes above 82%. Room lighting looks fine and the board is flat.

Official Updates

Official Inovusinvestigation started· Unknown· 13/07/2026, 10:28
Engineering has reproduced the issue in-lab with IR-heavy overhead lighting.

Community Replies (2)

Unknown· 13/07/2026, 10:28
Same here on two of our LapAR units — dropping the overhead lights by one setting pushed us to 96%.
UnknownSupport Engineer· 13/07/2026, 10:28
Thanks for the report. We are testing a calibration profile for high-ambient IR environments and will share a beta next week.

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Timeline

  1. Discussion created · 13/07/2026, 10:28
  2. Community reply posted · 13/07/2026, 10:28
  3. Official reply posted · 13/07/2026, 10:28
  4. Official update: investigation_started · 13/07/2026, 10:28